interlinkONE, Inc. - Innovative Marketing & Fulfillment Software

Successful Implementations

At interlinkONE we believe our greatest asset is our customers. Our mission is to provide innovative, web-based Marketing solutions that deliver competitive advantages and high return on investment to our clients. We continue to maintain the highest levels of customer service and satisfaction in the industry. We invite you to learn more about our software by viewing case studies of select clients.

Industry: Print and Marketing Services Provider
Company: Cedar Graphics
Application: Successful transformation into a Marketing Services Provider

"We needed a platform to help us go to market as a marketing service provider," explained Mark McIntosh, director of fulfillment services for Cedar Graphics. "All printers are faced with issues arising from the commoditization of the industry." Cedar Graphics was no stranger to these issues, and wanted to alter its corporate vision to recast itself as a marketing service provider.

The company was also interested in updating its inventory tracking system so that it could track inventory in real-time and revamp its order processing system. Management wanted to use a just-in-time print model similar to the manufacturing model used by other manufacturing industries.

McIntosh noted that when he started looking for software solutions to help the company reach these goals; he was not expecting to find a single solution capable of meeting all its needs. "Most software on the market today is for workflow management, but not real-time inventory," said McIntosh. Printing companies with goals similar to Cedar Graphics often resort to piecing together different applications.

Fortunately for Cedar Graphics, McIntosh had a lead on a software company that could potentially manage both workflow and inventory control. He had seen Boston-based interlinkONE, Inc. at an industry trade show six years earlier......(continued)

CASE STUDIES

Cedar Graphics - Transformation into a Successful Marketing Services Provider (11/21/2008)

(In order to receive an interlinkONE client case study you must complete the registration form which will appear after you click on the corresponding case study download link. Once your information has been received an interlinkONE representative will contact you within one (1) business day to verify the information you have provided. Once we have verified your information, the case study will be sent to you via email.)

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Industry: Financial Services
Company: The Royce Funds
Application: The ILINK CRM Gateway

The Royce Funds Portal harnesses Internet technologies to provide up-to-the-minute sales, marketing, customer service and operations reporting to all interested parties, from the portfolio managers to the company President. Using the ilinkCRM gateway, which provides management with online executive level reporting enabling a daily review of sales before the markets open, accurately filtering data by channel, fund, firm, branch, and representative to deliver detailed sales information in fully customized, automated, real-time reports that are easy to understand.

CASE STUDIES

The Royce Funds Sales Reporting Portal (9/26/2001)

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Industry: Financial Services
Company: Aston Asset Management
Application: Customized elements of ILINKSales

Aston Asset Management utilizes the power of interlinkONE's ilinkSALES module to accomplish detailed sales reporting along with comprehensive contact and list management. The sales reporting component provides management with online executive level reporting enabling a daily review of sales before the markets open. The application accurately collects data from the transfer agency and filters the data by channel, fund, firm, branch, and representative to deliver detailed sales information in fully customized, automated, real-time reports that are easy to understand. The contact management component allows for management of contact profiles and a contact history. Users and management have the ability to access the contact history and profile, edit the contact profile, and track contact interactions. The list management component provides an online process for selecting a customer and then matching that customer profile to a specific product offering, mailing, or broadcast notification

CASE STUDIES

ABN AMRO (Alleghany Funds) Sales Reporting Portal (9/26/2001)

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Industry: Financial Services/Insurance
Company: Fireman's Fund Insurance Company
Application: Customized elements of the ILINKSales and ILINKOperations

The F.F.I.D.O. (Fireman's Fund Insurance Direct Orders) Internet Portal attaches Internet technologies to streamline the delivery of loss control information to Fireman's Fund agents and customers worldwide. Using elements of interlinkONE's ilinkSALES, ilinkORDERS, and ilinkWAREHOUSE modules, Fireman's is able to leverage the power of the Internet to distribute loss control documentation quickly and cost effectively reducing costs associated with printing, storage, obsolescence and shipping.

CASE STUDIES

Fireman's Fund Insurance Direct Orders (F.F.I.D.O.) (9/26/2001)

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